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If you have a technical support question and don't find an answer here,
please use our new helpdesk facility.
I've heard the Theory Test changed on the 28th September 2009, what happened?
What memberships do you offer?
What software/hardware do I need?
Do I have the right version of Flash?
My card has been declined but my bank account shows
the payments. What's happening?
How is Pass Your Theory different?
Are the questions on this site the real DSA questions?
I can't sign in!
Does the site work with AOL?
Can I book my test through you?
Which vehicle types do you cover?
I've paid but I can't access anything
What's on the CD?
Who are you and what is Pass Your Theory?
How does the Money Back Guarantee work?
What do I get when I join?
How much does it cost?
Can I try before I buy?
How long does it take to join?
How can I pay?
My screen isn't big enough for Hazard Perception
What's your refund policy?
I have a problem, who do I contact?
From the 28th September 2009, some of the questions in the multiple choice test have been presented as case studies. Don't worry at all about this: the questions themselves are exactly the same as before it's just that they're presented very slightly differently. Your preparation doesn't change in any way, all you need to do is learn the theory test questions as before and practice your hazard perception through this site. The government has produced probably the shortest ever video on youtube about case studies (see below). Our advice is to relax about it: you'll hardly notice at all.
What software/hardware do I need?
Passyourtheory has very straightforward requirements. You will need:
- A PC or Mac* running Internet Explorer 6 or later, Firefox (any version) or Safari 3 or later
- Adobe Flash Player version 9 or later (see below if you have a compatible version)
- We recommend a broadband connection, particularly for Hazard Perception
- Cookies must be enabled in your browser in order for logging-in to work (see below)
- Resolution must be set at 1024 x 768 or better for Hazard Perception
Please note that the vast majority of computers meet these requirements already.
AOL Users: please make sure you do not use the AOL browser to access the site, use Internet Explorer or one of the other browsers instead,
*(The Sign Recognition training does not currently work on a Mac)
All elements of the site (including the CDROM) EXCEPT the Sign Recognition training are fully OSX compatible as they use the Flash Player.
Do I have the right version of Flash?
My card has been declined but my bank account shows the payments. What's happening?
This is what our payment provider, Nochex, tells us:
"Whenever a card transaction is attempted with Nochex we perform some checks with the bank associated with that card - we check the cvv2 number and the address details provided; these are checked with the bank records to make sure they are correct (in order to reduce incidents of card fraud). To carry out these checks we have to pass what is called a ""Pre -auth"" (pre-authorisation) transaction - this allows us to carry out these checks - we then get a reply back from the bank with either a ""pass"" or ""fail"". These pre auth transactions have to carry a value and in our case we use the same value of the payment attempting to be made. If the signal we get back is a ""fail"" then the transaction does not go through but the ""pre-auth"" has still been passed - hence - the pre auth cannot become a real transaction unless we send a signal back to the bank to allow the payment to go through - since we do not want to process transactions that fail the security checks we do not process any that return with the ""fail"" message. We have up to 3 working days to reply to a ""pre-auth"" hence after a couple of days the ""pre-auth"" transaction disappears.
The money was never actually taken from the bank account - it just affects your available balance"
This happens with certain specific debit card types (eg Electron). Unfortunately, bank staff don't seem to be particularly well briefed on this .
"How is PassYourTheory different?"
We believe that we offer an unbeatable combination of:
- experience: we've been providing practice theory tests since June 2005 and over 350,000 people have used our services to help them pass. We're not a "here today, gone tomorrow" operator.
- features: no other site provides our combination of features. We even send you a CDROM if you join as a premier member!
- quality: we are frankly appalled at the poor quality of some of the other theory test websites. We believe that if you pay for our materials, you should expect to be delighted at their quality.
- price: we offer the best value on the web: from 3p per day!
- personal service: we answer every email personally, usually within a few hours
- guarantee: we guarantee that you will pass, or we'll give you a refund
- expertise: we're an elearning company. We know how to develop learning materials that mean you'll take the minimum time to learn what you need to pass easily
"Are the questions on your site the real DSA questions?"
YES! Our tests contain real questions from the DSA: the same questions you'll see on the day! Beware sites that cut corners (and costs) by creating their own questions.
It’s probably your cookie settings. If you’re using Internet Explorer 7, please go to Tools, Internet Options then click the Privacy tab. You will probably see the slider showing either “block all cookies” or “high”. Please change to “medium high” or “medium”, click apply and then try to log in.
Please use Internet Explorer to access the site as we do not support the AOL browser. To do this, sign into AOL in the usual way but, rather than using the AOL browser, double click Internet Explorer on your desktop (or Firefox or Safari) and use that to visit our site.
"Can I book my test through you?"
NO! We're not the DSA: we provide training to enable you to pass the Driving Theory Test (including Hazard Perception) using questions and video clips officially licensed from the Driving Standards Agency.
"Which vehicle types do you cover?"
We have separate question banks for both the car and motorbike tests although we understand that the questions for other vehicles (including HGV, LPGs etc) are very similar. The Hazard Perception clips for both cars and motorbikes are the same and we understand that the same clips are used for all vehicles.
"I've paid but I can't access anything"
Make sure you click Log in, enter your email address as the user name and the password you chose when you registered. If you've forgotten your password, click the password reminder button on the login screen.
Please check that your payment went through properly: you will receive a receipt from Paypal or Nochex and an email from us.
If you still can't access the materials, please email us at support@passyourtheory.co.uk
Sign up as a premier member (£12.49) and you'll receive a CDROM in the post. This CD contains 14 elearning modules, the hazard perception training at high resolution and sign recognition training.
"Who are you and what is passyourtheory?"
We create elearning for Collins Education, BMW, Mini, Pendragon and Citroen: we know what we're doing!
passyourtheory.co.uk is a site devoted to helping you pass your DSA Theory Test next time. We believe that the internet is the best place to study for your theory test because it means we can keep the question bank up to date, track your progress and add new features without you having to buy a new CDROM. Once you've signed up with passyourtheory as a Premier Member, you get all new features for free as they are developed.
Passyourtheory was developed by NlightN Multimedia Ltd , an established company developing elearning for the educational and corporate markets. We've used our expertise to develop what we believe is the very best theory test package on the market.
"How does the Money Back Guarantee work?"
It's very simple. If you're a Premier Member and you fail your test, we will refund your membership. If the worst happens, email us and we'll sort it out!
"What do I get when I join?"
Join as a Standard Member and get:
- Access to the official Driving Standards Agency Theory Test question bank for as long as you need it
- Your progress tracked by category so you can see which areas you need to work on
- Access to our 14 unique elearning modules covering every part of the DSA Theory Test
...for as long as you need!!
Standard Members get this deal for 3 days (£3.49), 7 days (£5.49) or 1 month (£8.99) and they don't get the CDROM posted to them. They can, however, download it from our website.
Join as a PREMIER Member and get all the above PLUS:
- TAKE AS LONG AS YOU LIKE! Your membership lasts a full 12 months but, if you haven't passed by then, drop us an email and we'll extend it until you take your test free of charge.
- An optional Bonus CDROM will be posted to you containing the Elearning, Hazard Perception training and Sign Recognition CDROM (PC only)
- Hazard Perception Secrets Revealed video
- FREE GIFT: The Condensed Highway Code (only the bits you need to learn!)
- Themed Tests: if you want to see all the questions, all the hardest questions or all the sign questions, Premier Members can do this!
All this for ONLY £9.99!
"How much does it cost?"
Premier membership costs just £9.99 and lasts for 12 months: you can renew it free of charge for as long as you like!
Standard Membership lasts for one month (£8.99), one week (£5.49) or 3 days (£3.49)
"Can I try before I buy?"
Some parts of our service are freely viewable. Or you can sign up for a trial membership from the home page.
"How long does it take to join?"
Sign up in a few minutes and get instant access as soon as your payment is made!
"How can I pay?"
We accept credit and debit card payment via the Nochex and Paypal payment systems.
"My screen isn't big enough for Hazard Perception"
Because of the video component of Hazard Perception, it requires a minimum screen resolution of 1024x768. The vast majority of PCs support this resolution and you can change your screen resolution by doing the following:
1) Start Control Panel
2) Double click Display
3) Select Settings
4) Change the Screen Resolution to a minimum of 1024 x 768
5) click Apply
We want you to be delighted with your membership of Passyourtheory so, if you encounter problems, please use our helpdesk facility at www.pytsupport.co.uk in the first instance.
If your problem is not solved to your satisfaction, please drop us a line at support@passyourtheory.co.uk outlining your issue. If, in the end, you want a refund then we will refund you. If you've been sent a CDROM we ask you to return it before the refund is made.
And that's it! This is, of course, in addition to your statutory rights.
"I have a problem, who do I contact?"
In the first place, check here in case we've created an FAQ covering the issue. If this doesn't answer your question, please use our new helpdesk facility.
COMPARE OUR MEMBERSHIPS
We offer a LOWEST COST PROMISE: if you find the same membership on offer elsewhere for a lower price, we'll refund your membership!
| FEATURES | Premier | 1 Month | 1 week |
3 DAY | trial |
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| Access to ALL 1250+ official DSA Theory Test questions FOR CARS AND MOTORCYCLES |  |
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| Access to 160+ questions from the DSA Theory Test | |
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| Interactive elearning on all 14 DSA Theory Test categories online | |
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| Hazard Perception training including DSA Licensed video clips (online) | |
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| Sign recognition training available for download | |
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| Online access to mock theory test results category by category | |
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| Money Back Guarantee! | |
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| Elearning supplied on CDROM | |
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| Hazard Perception training supplied on CDROM | |
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| Sign Recognition training supplied on CDROM | |
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| FREE GIFT: The Condensed Highway Code | |
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| THEMED TESTS: choose how to learn | |
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| HAZARD PERCEPTION: THE SECRETS REVEALED! Video Walkthrough | |
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| Membership length | Until you Pass | 1 Month | 1 Week | 3 Days | n/a |
| Cost | £9.99 | £8.99 | £5.49 | £3.49 | FREE |
| Cost per day | n/a | 30p | 78p | £1.16 |
Copyright © 2010 Pass Your Theory Limited. All Rights Reserved.
Crown Copyright material reproduced under licence from the Driving Standards Agency which does not accept any responsibility for the accuracy of the content of this website.